Privacy Policy

PRIVACY POLICY
Last Updated: 05/20/2023
Company: InstaBrakes LLC (“InstaBrakes,” “we,” “us,” “our”)

Your privacy is important to us. This Privacy Policy explains how InstaBrakes collects, uses, protects, and shares your personal information when you interact with our website, book services, or communicate with us.

We may collect the following types of information:

Information You Provide to Us

• Name
   
• Phone number
   
• Email address
   
• Vehicle information
   
• Service request details
   
• Billing information (when applicable)
   
• Location or service address
   

Automatically Collected Information
When you visit our website, we may collect:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Cookies and tracking data
   

We use the information we collect to:

• Schedule and provide automotive services
   
• Contact you about appointments or inquiries
   
• Process payments
   
• Improve website performance and user experience
   
• Send important service communications or updates
   
• Maintain business records
   
• Comply with legal obligations
   

We do not sell your personal information.

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. You may disable cookies in your browser settings; however, certain site features may not function properly.

We may share your information only when necessary with:

• Payment processors
   
• Automotive parts suppliers or partners (when required for service)
   
• Website hosting or analytics providers
   
• Legal authorities if required by law
   

We do not sell or rent your personal information to third-party marketers.

We take reasonable and industry-standard measures to protect your information. However, no online transmission or storage system can be guaranteed 100% secure, and you share information at your own risk.

We retain personal information only as long as necessary for:

• Providing services
   
• Business operations
   
• Legal or regulatory requirements
   

Depending on your location, you may have rights to:

• Request a copy of your information
   
• Request correction or deletion
   
• Opt out of certain communications
   

To exercise rights or request information changes, contact us using the details below.

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware that a child’s information has been collected, we will delete it.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our services constitutes acceptance of changes.

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

InstaBrakes LLC
Phone: 859-368-2000
Email: Fixmybrakes@instabrakes.com
Website: Instabrakes.com